Super Team

It was a very quiet afternoon. We haven't made any booking for days. Only several customers came to pay their installment. At that time, our branch performance often became an issue with the Head Office management.

The day came.. That afternoon our Branch Manager called a meeting for all employees. He said that he will be transferred to another branch and his substitute will arrived in two days. I was quite shock to hear the news. I thought, "Maybe this is one of management's strategy to make this branch better and better." One thing for sure, I always believe my leader's decisions (in this case is the management) because we also wish this branch to get bigger.

Our Operational head told us, as an employee we have to trust our leader that they will bring us a better future as long as we have faith and work together to improve the branch. The meeting gave me a new positive attitude, that we must have faith on our leaders, not only to the Branch Manager & Operational head but also to Top Management that they would never neglect us. I was sure that our branch situation will get better.

Two weeks passed by so quickly. We said farewell to the former Branch Manager and in the beginning of the week on sunny Monday morning, the new Branch Manager started the day with a meeting with all employees. This is the same meeting like any other meeting (talking about marketing strategy, booking target, branch achievement in collection & marketing, etc) except there's one thing mentioned by our Operational Head that become our motto.

He said, "Let us together build this branch. Whoever the Branch Manager or Operational Head, it's all the same. We have to do our job wholeheartedly, not mediocrity.. And of course, there's no superman in this branch. The Branch Manager is not superman, The operational head is not superman and there might be some unit who think their unit is Superman unit. No, we all are SUPER TEAM.

Maybe the motto was planted in our hearts and our minds, helping reach our booking target of over 1 Billion. (maybe this amount is not so big for most of other branches but to our branch where the average booking is still under a Billion. This booking is something great and it gave our branch plenty to cheer about).